Terms of Use
1. General Provisions
1.1. This User Agreement and Privacy Policy for this website and mobile application is a contract between those who use it. Therefore, familiarization with it is mandatory. This document is an open offer for the Terms of Use (hereinafter referred to as "Terms"), which define the concepts and terms of access for using the services available on the website www.task-rapid.com (hereinafter referred to as the "Website") and the "Task Rapid" mobile application (collectively referred to as the "Platform"). The Terms, along with the Legal Information and the Privacy and Cookie Policy available on the Website, create a binding agreement between the user and Task Rapid. User registration and/or service provider registration available on the Platform signifies your full and unconditional consent to the conditions and terms outlined in these User Terms, as well as those specified in the Legal Notice and the Privacy and Cookie Policy available on the Website. If you do not agree with these Terms of Use, we advise you not to use the services available on the Platform. Some services and/or features of the Platform may have specific conditions and/or additional instructions that, if necessary, replace, supplement or modify these Terms of Use, previously agreed upon by users. For any unclear or doubtful questions, you can contact us via email at support@task-rapid.com.
1.2. Terms of Access and Use of Services
The use of the Platform and its services is voluntary and done solely at the user's own responsibility. All users must be at least 18 years old to access the services on the Platform. Minors are strictly prohibited from accessing and navigating the Platform. Task Rapid reserves the right to request age verification at any time and to suspend services until proper age verification is provided.
Registration is not mandatory to view the content of the Platform. However, to use certain features and services (e.g., task offers or request proposals), users must register. During registration, users should provide accurate, precise, and up-to-date information and update it promptly in case of any changes. Users are absolutely and fully responsible for immediately notifying Task Rapid of any changes to the information provided.
Users' personal data is processed in accordance with the Privacy and Cookie Policy available on the Website. Users are responsible for the security and confidentiality of their identifiers and passwords created or obtained during registration and undertake not to transfer them to other persons. Task Rapid is not responsible for the use of passwords by third parties if it occurred due to the user's negligence or loss of the password.
In case of theft, loss, or unauthorized access to their passwords, users are obligated to immediately inform Task Rapid to cancel them. Task Rapid is not responsible for actions performed by unauthorized third parties prior to receiving notification of password loss or theft.
2. Subject of the Agreement
2.1. Task Rapid provides users with a technological platform in the form of an online service that allows interaction via the Internet for offering and requesting various types of services and/or cooperation (hereinafter referred to as "Tasks"). The Platform serves as a meeting place for a user who needs certain services ("Client") and a user who is ready to provide them ("Provider") in exchange for financial compensation. The terms of such cooperation are agreed upon directly between the Client and the Provider through the Platform.
2.2. In this context, Task Rapid provides users with the following services (hereinafter referred to as "Services"): account creation, publication of the Provider's Public Profile, as well as the creation and publication of Offers and Listings and the provision of other Company Services (hereinafter referred to as Access) and Additional Services, and the User agrees to accept and pay for such provided services.
2.3. Task Rapid provides access to the Platform, the placement of Tasks, offering tools, technical means, and functionalities that help users quickly connect with each other and efficiently manage the entire process of agreements.
3. General Obligations of Users
3.1. Users may only use the services of Task Rapid with the tools and procedures provided on the Platform and only for the purposes and under the conditions for which they are made available. Users are not permitted to use the Services or request assistance from Task Rapid regarding any service or task organized outside the tools and features of the Platform or in violation of the instructions of Task Rapid. Thus, users are obligated to use the messaging systems available on the Platform.
3.2. The creation of fake/deceptive profiles or impersonation of other users to leave comments on behalf of different people, bypass limitations or rules of the Platform, mimic or falsify affiliation with other users or persons is strictly prohibited.
3.3. Users must also comply with all other obligations and prohibitions mentioned in the Official Notice available on the Website.
4. Special Conditions for "Clients" (Customers)
4.1. Registration. To request tasks through the Platform, Clients must first register using the designated forms on the Platform. During registration, the Client must provide all the necessary information indicated in the registration form. Failure to complete the required fields will render the use of the Platform's Services impossible. The Client is fully responsible for the accuracy, truthfulness, and timeliness of the information provided to Task Rapid. In case of providing false, inaccurate, or outdated information, Task Rapid may block the services for such a Client. Task Rapid reserves the right to verify Client data and may request supporting documents at any time. If the Client refuses to provide the requested information, Task Rapid may temporarily suspend or delete their account. Clients' personal data are processed according to the Privacy and Cookie Policy. In any case, Task Rapid has the right to transfer Clients' data to authorities if necessary according to the law. Task Rapid may also transfer Clients' data to Providers in case of complaints or claims.
4.2. Obligations. When ordering Tasks, Clients are obligated to provide truthful, accurate, and complete information so that Providers can correctly assess the scope of work and their financial requirements. In the process of communication and negotiations with the Provider, the Client must provide any additional information necessary for the precise determination of the scope and cost of the task. Clients acknowledge that transparency and mutual trust are key elements for the effective functioning of the Platform, and their actions will be assessed by the Providers. Providers' feedback is necessary for assessing the reliability of Clients. Task Rapid may delete the account of a Client who consistently receives negative feedback. Clients are fully responsible for the requested services and must order only those that match their needs and payment capabilities. The Client is directly responsible to the Provider for the payment of the agreed budget. The provision of certain services may require compliance with administrative and legal requirements, and the Client bears full responsibility for this. This is particularly true for the employment of domestic workers, where it is necessary to follow certain procedures, such as registration with social security authorities, contract formalization, and contributions payment. The Client assumes responsibility for fulfilling these obligations, thus releasing Task Rapid from responsibility.
4.3. Service Request Procedure. To create a Task on the Platform, the Client must register as a user and fill out the task request form, specifying all necessary details. The task will be notified to Providers in the area who may be ready to perform it. After verification, the task will be published, and Providers will be able to submit their proposals. The Client selects the most suitable proposal and confirms the Provider. Changes to the Task are not possible; if changes are needed, the Client must cancel the Task and create a new one. After selecting the Provider, the Client and the Provider agree on the service delivery details. Clients acknowledge that Providers are directly responsible for the quality and correctness of the completed tasks. Task Rapid is not a party to the legal relations between Clients and Providers.
5. Special Conditions for "Providers" (INDIVIDUALS WHO PERFORM TASKS FOR PAYMENT VIA THE PLATFORM)
5.1. Registration. To offer services or perform Tasks through the Platform, as well as accept task requests from Clients, Providers must first register by filling out the appropriate forms available on the Platform. To complete the registration, the Provider must provide mandatory current information indicated in the registration form. The Provider is fully responsible for the accuracy, legality, and precision of the provided data and undertakes to inform Task Rapid of any changes to the provided information for timely updates. The Provider is fully responsible for any damage or harm, direct or indirect, caused to Task Rapid or third parties through the provision of false, inaccurate, incomplete, or outdated data. Task Rapid reserves the right to exclude any Provider from the list of registered users if there is suspicion that the provided data is false or intentionally inaccurate. Additionally, Task Rapid reserves the right to take necessary steps to verify the provided information.
5.2. Responsibility: Providers' Statements and Warranties. Task Providers acknowledge and agree that they are directly and solely responsible to Clients for the quality and correctness of the provided services, as well as for any incidents, warranty, or after-sales service related to the completed Tasks. Task Rapid is not part of the legal relations between Clients and Providers. Accordingly, Providers acknowledge and agree that no employment, commercial, partnership, association, or any other kind of relationship arises between them and Task Rapid. Thus, Providers bear individual responsibility for complying with obligations that may arise from their professional activities or the type of Tasks they offer. By registering as users of the Platform, Providers declare and warrant to Task Rapid and Clients that:
a) They have the necessary professional capabilities to offer and provide services for which they register on the Platform in accordance with applicable law, including necessary qualifications, licenses, permits, insurance, or other authorizations.
b) They have the legal authority to provide services and are not subject to any restrictions or incompatibilities that impede their activities or invoicing/receipt of funds.
5.3. Specifically, Providers guarantee that:
5.3.1. They do not receive any government or other aid or benefits that are incompatible with receiving compensation for services provided to Clients (e.g., pension, unemployment benefits, etc.);
5.3.2. If they are foreign citizens from outside the European Union, they have the necessary official documents and work permits according to Spanish law;
5.3.3. If engaged in economic or professional activities, they comply with government requirements and possess all necessary official documents for employment and taxation purposes, registered in the social security system for self-employed workers and with the tax administration, and make timely payments of their tax and social security obligations.
5.4. Providers must provide truthful, complete, and comprehensive information during registration and constantly update it on the Platform so that Clients have up-to-date information about their professional profile, experience, and service delivery capabilities. During interactions and negotiations with Clients, Providers must act in good faith and under their exclusive responsibility, providing all necessary information so that the Client can assess the scope of the proposed services.
5.5. Providers are strictly prohibited from offering services for which they do not have the professional or legal qualification or cannot provide for any other reason under the agreed conditions with the Client. Providers understand that trust and transparency are essential for the proper functioning of the Platform and that their actions and interactions will be evaluated by the Clients they agree to perform Tasks for. Client feedback about Providers is essential for assessing their reliability. Task Rapid reserves the right to cancel the account of any Provider who repeatedly receives negative feedback from Clients. Clients choose Providers based on feedback from other Clients. Thus, Providers are prohibited from subcontracting or delegating to third parties the provision of services ordered by the Client. All prices that Providers publish or communicate to Clients for their services must include VAT.
6. Disclaimer of Warranties and Liability
6.1. Task Rapid is not responsible for the accuracy, completeness, precision, legality, and/or reliability of the information published by users on the Platform. This includes descriptions, information, and data contained in professional profiles, as well as information, photographs, and other content published by Clients regarding the details of requested Tasks. The obligations that arise for users during the use of the Services or the execution of Tasks (including tax obligations and social security obligations, as well as other administrative and professional requirements that may be necessary for offering and providing services or for billing and receiving payment) rest solely with the Task Executors.
6.2. Task Executors fully accept responsibility to Task Rapid for any false, omitted, inaccurate, and/or incomplete data provided under these Terms of Use, and release the company from any claims, judicial or extrajudicial, arising from these inaccuracies or discrepancies. After agreeing on the terms of Task execution, Clients and Executors are fully responsible for adhering to the obligations and conditions agreed between them.
6.3. Task Rapid is not a party to the legal relations between Clients and Task Executors and is thus not responsible for any damages, incidents, or inconveniences of any kind that may arise for Clients or third parties as a direct or indirect consequence of the services provided by Executors.
6.4. Clients and Task Executors must shield Task Rapid, its directors, subsidiaries, agents, and other affiliated parties from any claims, liabilities, sanctions, damages, or expenses, substantiated or not, arising from any violation of these Terms of Use, and, where applicable, compensate Task Rapid for the damages incurred.
7. Intellectual Property
All software, data, trademarks, intellectual property objects including copyright objects, and other objects used on the website or mobile application are the intellectual property of their lawful owners and are protected by intellectual property laws and relevant international legal treaties and conventions. Any use of elements, symbols, texts, graphic images, programs, and other objects that constitute the Platform, other than as permitted in these Terms, without the Company's or another lawful owner's permission is unlawful and may result in legal action, and the violators may be subject to civil, administrative, and criminal liability according to Spanish law.
8. Subscription
In the case of paying for a subscription, the Executor agrees to monthly payments and billing for this subscription. After confirming the subscription, the selected plan amount will be automatically charged to the payment card used, and the monthly subscription will automatically renew every 30 days unless you cancel it. You can manage and cancel your subscription in the "Subscriptions" menu.
9. Cancellation and Termination of Services
Task Executors may cancel their subscription to Services at any time. Canceling the subscription does not cancel the user's account; access to Services and Platform features will be limited to the free plan. Task Rapid reserves the right to suspend, restrict, cancel, or permanently terminate access to the Platform and the use of all or some Services at any time and without notice, taking appropriate technical measures, in case of user violations of these Terms of Use, or in case of reasonable suspicion of abuse, excessive or improper use of the Platform, without prejudice to any legal actions that may be necessary to compensate for potential damages that may have been caused to Task Rapid due to such violations.
10. Changes
Task Rapid reserves the right to change these Terms of Use at any time to adapt them to possible changes in legislation or judicial practice, new methods, practices, and customs in the industry, due to technical changes to the Platform and/or its functionalities, or due to changes in the nature of the Services. In any case, Task Rapid will provide users with sufficient information about the changes by publishing the current Terms of Use on the Platform or through other means of communication with users. Where required by law, users must confirm their acceptance. Users are advised to carefully read these Terms each time they access the Platform and use its services, as their use implies full and unconditional acceptance of the current version of the Terms of Use available on the Platform at that time.
11. Testing
Task Rapid reserves the right to publish test orders when necessary for proper product testing. Points will not be deducted for applications to test orders.